FAQ's
PRODUCTS
What types of products do you offer?
- We offer a curated selection of products, including clothing, accessories, apparel, gift cards, and items that support various charitable causes.
How do I know if a product is ethically sourced?
- We carefully select our products from brands that prioritize ethical manufacturing practices, sustainable materials, and fair labor conditions.
- We primarily use Bella+Canvas products—GOTS-certified organic cotton, WRAP certified, Fair Labor Association member, and manufactured sweatshop-free. Where recycled polyester is used (such as hoodie linings), it's sourced responsibly to minimize environmental impact. Each product page lists the exact materials and certifications.
Do you have a size guide?
- Yes, we provide a size guide on each product page to help you choose the right fit.
ORDERS
What's your shipping policy?
- Orders typically process within 2-7 business days, depending on the product. Shipping costs are calculated at checkout. Tracking information will be provided once your order ships.
- We do offer international shipping.
- See our full shipping policy here
What's your return policy?
- We accept returns for damaged or misprinted items. Please refer to our returns policy on the website for more details on how to initiate a return.
- See our full return policy here
How can I track my order?
- Once your order has shipped, you will receive an email with tracking information. You can also track your order status through your account on our website.
Can I customize my order?
- Customization options may be available for certain products. Please check the product description or contact us for more details.
Do you offer wholesale or corporate orders?
- Yes, we do offer wholesale options. Please contact us for more information.
OTHER
How can I contact customer service?
- You can reach our customer service team by emailing us directly at hello@ethicaledgeboutique.com.
Do you have an affiliate program?
- Not at this time. However, we actively seek brand partnerships and cause collaborations that align with our mission. If you're interested in working together, email us at hello@ethicaledgeboutique.com.
Do you have a loyalty or rewards program?
- Not at this time. However, we do send out emails regularly with news, new product releases, exclusive offers and updates on our impact. Enter your email address below to sign up.
How can I get involved with Ethical Edge Boutique beyond shopping?
- We encourage our customers to join our community through social media, sharing our mission, and participating in our events or initiatives.
How can I stay updated on new products and promotions?
- Subscribe to our newsletter for updates on new arrivals, special promotions, and sustainability tips.