FAQ's

ABOUT
               

What is Ethical Edge Boutique?
  • Ethical Edge Boutique is an online clothing and apparel store dedicated to providing products made with a commitment to sustainability that promote environmental and social responsibility.
  • Each quarter, we feature a rotating cause and focus on one organization doing real work on issues that matter.
  • 25% of every purchase is donated to that quarter's featured cause. No tiers, no fine print.
What is your mission?
  • Ethical Edge Boutique exists for people who want their purchases to mean something. We make it simple—organic and responsibly sourced materials, fair labor, and 25% of every purchase donated to a rotating cause we believe in. No compromises, no greenwashing, no guilt trips. Just good gear that does good.
What causes do you support?
  • We rotate our featured cause each season, focusing on one organization at a time so our donations create real, concentrated impact. Past and current causes include environmental conservation, ocean restoration, humanitarian aid, and wildlife protection. Follow along on social media or subscribe to our newsletter to stay current on who we're supporting and why.
Why one cause at a time?
  • Focused giving creates bigger impact. Rather than spreading donations thin across multiple causes simultaneously, we go deep—one cause per season, one partner organization, one clear message. You always know exactly who your purchase is supporting and why.
How do your donations work?
  • Simple. 25% of every purchase is donated to our current featured cause. We partner with vetted, highly-rated nonprofits and donate quarterly. We post updates on our blog and social channels so you can see exactly where the money goes and what it funds.
What are your sustainability practices?
  • We are committed to reducing our environmental impact by using sustainable materials, minimizing waste, and partnering with eco-friendly suppliers.
  • Our products are made with print-on-demand services, meaning we don't produce products in bulk which cuts down on waste.
  • Whenever possible, we choose products that have a sustainability component such as organic cotton or recycled polyester.
  • We build partnerships and participate in affiliate programs with brands that align with our values and mission. We utilize these to provide education to our customers and spread awareness on sustainable lifestyle choices.
  • We give back with every purchase, two options available are focused solely on sustainability (environmental conservation and ocean restoration).

 

PRODUCTS
                      

What types of products do you offer?

  • We offer a curated selection of products, including clothing, accessories, apparel, gift cards, and items that support various charitable causes.

How do I know if a product is ethically sourced?

  • We carefully select our products from brands that prioritize ethical manufacturing practices, sustainable materials, and fair labor conditions.
  • We primarily use Bella+Canvas products—GOTS-certified organic cotton, WRAP certified, Fair Labor Association member, and manufactured sweatshop-free. Where recycled polyester is used (such as hoodie linings), it's sourced responsibly to minimize environmental impact. Each product page lists the exact materials and certifications.

Do you have a size guide?

  • Yes, we provide a size guide on each product page to help you choose the right fit.

 

ORDERS
                 

What's your shipping policy?

  • Orders typically process within 2-7 business days, depending on the product. Shipping costs are calculated at checkout. Tracking information will be provided once your order ships.
  • We do offer international shipping.
  • See our full shipping policy here

      What's your return policy?

      • We accept returns for damaged or misprinted items. Please refer to our returns policy on the website for more details on how to initiate a return.
      • See our full return policy here

      How can I track my order?

      • Once your order has shipped, you will receive an email with tracking information. You can also track your order status through your account on our website.

      Can I customize my order?

      • Customization options may be available for certain products. Please check the product description or contact us for more details.

      Do you offer wholesale or corporate orders?

       

      OTHER
                    

      How can I contact customer service?

      Do you have an affiliate program?

      • Not at this time. However, we actively seek brand partnerships and cause collaborations that align with our mission. If you're interested in working together, email us at hello@ethicaledgeboutique.com. 

      Do you have a loyalty or rewards program?

      • Not at this time. However, we do send out emails regularly with news, new product releases, exclusive offers and updates on our impact. Enter your email address below to sign up.

      How can I get involved with Ethical Edge Boutique beyond shopping?

      • We encourage our customers to join our community through social media, sharing our mission, and participating in our events or initiatives.

      How can I stay updated on new products and promotions?

      • Subscribe to our newsletter for updates on new arrivals, special promotions, and sustainability tips.