FAQ's

FAQs

ABOUT
               
What is Ethical Edge Boutique?
  • Ethical Edge Boutique is an online clothing and apparel store dedicated to providing products made with a commitment to sustainability that promote environmental and social responsibility.
  • Each product design is inspired by one of the causes we support.
  • Each purchase made gives back to a cause we support in a tiered donation structure.
What is your mission?
  • At Ethical Edge Boutique, we empower conscious consumers by offering a curated selection of sustainable and ethically sourced products. Our mission is to promote environmental stewardship and social responsibility while supporting causes that align with our values. Together, we inspire a community dedicated to making ethical choices for a healthier planet.
What causes do you support?
  • There are 4 causes we support. And we organize our products into "collections" to reflect them. They are:
    • EARTH = Environmental conservation
    • MIND = Mental health support/awareness
    • OCEAN = Ocean restoration
    • SOUL = Humanitarian aid for children
How do your donations work?
  • We donate quarterly to the carefully selected non-profits/organizations/charities we partner with. We celebrate each by posting on our blog and our various social platforms (linked at the bottom of our website). Follow along to see what we can do, and join us by shopping our products
  • Every purchase at Ethical Edge Boutique fuels change. Here’s how it works:
    $1 Donated for orders up to $50
    $2 Donated for orders $50-$100
    $5 Donated for orders $100-200
    $10 Donated for orders $200-$300
    $15 Donated for orders over $300
What are your sustainability practices?
  • We are committed to reducing our environmental impact by using sustainable materials, minimizing waste, and partnering with eco-friendly suppliers.
  • Our products are made with print-on-demand services, meaning we don't produce products in bulk which cuts down on waste.
  • Whenever possible, we choose products that have a sustainability component such as organic cotton or recycled polyester.
  • We build partnerships and participate in affiliate programs with brands that align with our values and mission. We utilize these to provide education to our customers and spread awareness on sustainable lifestyle choices.
  • We give back with every purchase, two options available are focused solely on sustainability (environmental conservation and ocean restoration).
 
PRODUCTS
                      
What types of products do you offer?
  • We offer a variety of products, including clothing, accessories, apparel, gift cards, and items that support various charitable causes.
How do I know if a product is ethically sourced?
  • We carefully select our products from brands that prioritize ethical manufacturing practices, sustainable materials, and fair labor conditions. Each product page provides detailed information about its sourcing.
Do you have a size guide?
  • Yes, we provide a size guide on each product page to help you choose the right fit.
 
ORDERS
                 
What's your shipping policy?
  • Orders typically process within 2-7 business days, depending on the product. Shipping costs are calculated at checkout. Tracking information will be provided once your order ships.
  • We do offer international shipping.
  • See our full shipping policy here
      What's your return policy?
      • We accept returns for damaged or misprinted items. Please refer to our returns policy on the website for more details on how to initiate a return.
      • See our full return policy here
      How can I track my order?
      • Once your order has shipped, you will receive an email with tracking information. You can also track your order status through your account on our website.
      Can I customize my order?
      • Customization options may be available for certain products. Please check the product description or contact us for more details.
      Do you offer wholesale or corporate orders?  
      OTHER
                    
      How can I contact customer service? Do you have an affiliate program?
      • Not at this time, but we are exploring brand partnerships and cross promotions on our social media channels with brands and people who align with our mission. Please email us at hello@ethicaledgeboutique.com with any inquiries. 
      Do you have a loyalty or rewards program?
      • Not at this time. However, we do send out emails regularly with news, new product releases, exclusive offers and updates on our impact. Enter your email address below to sign up.
      How can I get involved with Ethical Edge Boutique beyond shopping?
      • We encourage our customers to join our community through social media, sharing our mission, and participating in our events or initiatives.
      How can I stay updated on new products and promotions?
      • Subscribe to our newsletter for updates on new arrivals, special promotions, and sustainability tips.